Dr. Lael Keiser is professor and director of the Harry S Truman School of Government and Public Affairs. Her research and teaching focuses on the policy implementation and the administration of public programs. She serves on the editorial boards of Public Administration Review and the Journal of Public Administration Research and Theory. Keiser received the Midwest Political Science Association’s Herbert Simon Award for significant contribution to the study of bureaucracy and the American Society for Public Administration’s Rita Mae Kelly Award for distinguished research on women’s issues. She is an elected member of the National Academy of Public Administration and an elected member of the Governing Board for the Public Management Research Association.
She has current research projects on representative bureaucracy, the automation of public service delivery, administrative burden, and policy implementation among street-level bureaucrats.
Recent Sample Publications
Miller, Susan M., Miyeon Song, and Lael R. Keiser. 2022 "The Effect of Human vs. Automated Interaction on Willingness to Participate in Government Programs: The Role of Representation." Public Administration. http://doi.org/10.1111/padm.12879
Keiser, Lael R., Donald P. Haider-Markel, and Rajeev Darolia. 2021 "Race, representation, and policy attitudes in US public schools." Policy Studies Journal. https://doi.org/10.1111/psj.12443
Drolc, Cody A., and Lael R. Keiser. 2021. "The importance of oversight and agency capacity in enhancing performance in public service delivery." Journal of Public Administration Research and Theory 31(4): 773-789.
Miller, Susan M., and Lael R. Keiser. 2021. "Representative bureaucracy and attitudes toward automated decision making." Journal of Public Administration Research and Theory 31(1): 150-165.
Keiser, Lael R., and Susan M. Miller. 2020. "Does administrative burden influence public support for government programs? Evidence from a survey experiment." Public Administration Review 80 (1): 137-150.